Get support

Services

Everything around the hardware: people, monitoring and support.

On-board attendance

Installation, repair and commissioning by our own engineers in Singapore; partner engineers in China and regional ports.

Managed airtime

Starlink, OneWeb, Iridium Certus and eSIM roaming packages sized to how each ship actually trades, with monthly reviews and top-ups when needed.

Remote support & monitoring

Cloud visibility of every managed ship, alerts on link or data problems, and fixes made remotely where possible.

IT & networks

Network segregation, firewall policies, Wi-Fi coverage surveys, switching and cabling — for new builds, retrofits and office-to-ship VPNs.

CCTV and remote systems

IP camera systems with remote viewing over the ship network, plus integration of engine monitoring and chart-update systems.

Crew internet operations

Portal, vouchers and support for crew internet, so the master and office are not the help desk.

Spares and supply

Parts sourcing and our Spare Parts Exchange for marine electronics.

Fleet position alerts

For managed fleets: where each ship is, when she enters no-Starlink waters, and reminders before it matters — via our Fleet Tracker.

Starlink on the mast — installed and cabled
Starlink on the mast — installed and cabled
On the bridge — the nav-com systems we look after
On the bridge — the nav-com systems we look after
Radar scanners on the mast — installed and aligned
Radar scanners on the mast — installed and aligned
Mast antennas and sensors — GPS, VHF, AIS, weather
Mast antennas and sensors — GPS, VHF, AIS, weather

Tell us about the job

Send the ship, the port and what needs doing. We'll tell you what it takes and what it costs.

Get support